#EBAY NEGATIVE FEEDBACK REMOVAL FULL#
#EBAY NEGATIVE FEEDBACK REMOVAL PLUS#

You should take good pictures with a solid background and good lighting to show off your item, but you should never try to hide any imperfections. This is why taking good pictures is essential. If the item is ‘not as described’, and the buyer thinks it is in better condition than it arrived in, you could offer either a partial refund, or let them return the item. That is an insurance claim through the shipping company, so nobody will lose out money in that situation. Now, if the item is damaged in shipping, that is a whole other issue.

#EBAY NEGATIVE FEEDBACK REMOVAL FULL#

If it was a larger priced item I would have offered a full refund, and they pay to ship it back.

#EBAY NEGATIVE FEEDBACK REMOVAL PLUS#

It was only $30 plus shipping (and I paid $7 for it), and it was overseas now, so I knew shipping it back was not likely. For the Star Shower, I offered her a full refund and she could keep the item. This will depend on the cost and size of the item. You can do a full refund in two ways: where they get the money back but have to ship the item to you, or they keep the item and get the full refund. It may sound obvious, but a quick e-mail may be all that it takes to get that feedback fixed. If the item is broken you can offer a refund in exchange for them taking off the negative feedback. This brings me to the first way to get negative feedback removed: Contact the buyer and try to rectify the situation. (I tested it before I shipped it, so I am not exactly sure why it didn’t work.) She never tried to contact me before she left me feedback. If she had, I would have offered her a refund for the broken light. I noticed the negative feedback about a week after Christmas. She bought it for a Christmas present and once she received it she shipped it overseas to a family member. It is a bit funny because we sell items for a couple hundred or thousand dollars usually, and she left me negative feedback for a $30 item. Just recently we had an experience with an eBay newbie who left negative feedback. If you see a person with 97% on Amazon does that stop you from buying the item? What about eBay? Does that same 97% help you go through with the purchase, or make you stop and think if you should continue? It is higher than any other online seller’s rating. Some people don’t understand the amount of weight put on the feedback remarks from eBay. Sometimes people new to eBay don’t know all the rules or proper etiquette, and might give you negative feedback for something so minor that could have been resolved if they had just told you about it. But, I am assuming since you are hanging out with us that you are an honest hard working person who either had a misunderstanding with a buyer, or maybe you had an eBay newbie purchase your item. Unless of course you actually deserved it for being dishonest in a listing.

I am going to give you a couple of things you can do before you have to get upset about negative feedback. I am here to tell you YES! There is absolutely something you can do about it. Does getting negative feedback get you stressed? You’ve worked so hard to build up the number of feedback stars and keep it at 100% and all of a sudden someone leaves you negative feedback! You might panic for a minute, knowing that you no longer have a perfect 100%, but then what? Is there anything you can do?

Ebay negative feedback removal